Tuesday, August 4, 2009

The joys of working in IT.

Actual email I received today.

Dear Automation:

My number keys on the right-hand side of my keyboard do not work properly. Instead of entering the number I type, it tabs to some other cell. This happens in Word and Excel. Do you have any suggestions for me? I would appreciate your help.

Thanks so much,


P.S. My NumLock key is not on.

How do I answer this question and keep my job?


  1. It's just not possible to accomplish what you're asking.

  2. Some people are still looking for the "Any" key... there are ones with "Space" "Alt" "Shift" and "Ctrl" etc. Believe it or not, my parents actually asked if they could press Space when asked to press Any key. Sigh.